Cancellation Policy

📌 Cancellation, Reschedule & No-Show Policy I kindly ask for at least 24 hours’ notice for any appointment cancellations or reschedules. ✨ Each client is allowed one complimentary reschedule as a courtesy. ✨ After the complimentary reschedule has been used, any additional reschedule will require a new booking and deposit to secure another appointment date. ✨ Appointment dates are not held until the required deposit has been paid and the booking is confirmed. ✨ Cancellations or reschedules made within 24 hours of your appointment will incur a 30% fee of the service cost. ✨ No-shows will be charged 50% of the scheduled service cost. ✨ Deposits are non-refundable. Groupon & Promotional Bookings: Groupon vouchers hold promotional value only. Missed appointments or no-shows may result in a separate no-show fee, even if a voucher is refunded. Groupon and promotional clients are also subject to the same rescheduling requirements listed above. This policy helps me respect everyone’s time and keep appointments available for all clients. Thank you so much for your understanding and support. 💕